{"id":649,"date":"2026-11-03T00:17:52","date_gmt":"2026-11-02T23:17:52","guid":{"rendered":"https:\/\/sf.systemneu.de\/?page_id=649"},"modified":"2026-11-03T00:17:55","modified_gmt":"2026-11-02T23:17:55","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/sf.systemneu.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<main id='oxy-main'><section class=\"oxy-container-649-102 oxy-container schraubfab-service-titleband\"><div class=\"oxy-container-649-101 oxy-container schraubfab-copy\"><h1 class=\"oxy-text-649-100 oxy-text schraubfab-service-title\">\nCancellation Policy\n<\/h1><\/div><\/section><section class=\"oxy-container-649-159 oxy-container schraubfab-service-body\"><div class=\"oxy-container-649-158 oxy-container schraubfab-copy schraubfab-rest-content\"><h2 class=\"oxy-text-649-103 oxy-text schraubfab-service-heading\">\nRight of Cancellation\n<\/h2><p class=\"oxy-text-649-104 oxy-text schraubfab-paragraph\">\nIf, as a consumer, you are entitled to a statutory right of cancellation under the respective contract, you may cancel the contract within fourteen days without providing a reason.\n<\/p><p class=\"oxy-text-649-105 oxy-text schraubfab-paragraph\">\nThe withdrawal period is fourteen days and generally begins upon conclusion of the contract, unless otherwise specified by law.\n<\/p><p class=\"oxy-text-649-106 oxy-text schraubfab-paragraph\">\nTo exercise your right of withdrawal, you must notify us\n<\/p><address class=\"oxy-text-649-107 oxy-text\">\n<strong>Jan Kalt-Kaempf<\/strong><br><strong>Schraubfabrik<\/strong><br>Hafenstra\u00dfe 49<br>68159 Mannheim<br>Germany\n<\/address><p class=\"oxy-text-649-108 oxy-text schraubfab-paragraph\">\nPhone: <a class=\"schraubfab-link\" href=\"tel:+4915233593846\">+49 152 33593846<\/a><br>Email: <a class=\"schraubfab-link\" href=\"mailto:jan@schraubfabrik.de\">jan@schraubfabrik.de<\/a>\n<\/p><p class=\"oxy-text-649-109 oxy-text schraubfab-paragraph\">\nby providing a clear statement of your decision to withdraw from the contract.\n<\/p><p class=\"oxy-text-649-110 oxy-text schraubfab-paragraph\">\nYou may use the sample withdrawal form provided below. However, this is not required.\n<\/p><p class=\"oxy-text-649-111 oxy-text schraubfab-paragraph\">\nTo meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period expires.\n<\/p><h2 class=\"oxy-text-649-112 oxy-text schraubfab-service-heading\">\nConsequences of Withdrawal\n<\/h2><p class=\"oxy-text-649-113 oxy-text schraubfab-paragraph\">\nIf you effectively withdraw from a contract, the goods or services received must be returned in accordance with statutory provisions.\n<\/p><p class=\"oxy-text-649-114 oxy-text schraubfab-paragraph\">\nIf you have made any payments, these will generally be refunded in accordance with the statutory provisions.\n<\/p><p class=\"oxy-text-649-115 oxy-text schraubfab-paragraph\">\nRefunds will generally be made using the same payment method you used for the original transaction, unless expressly agreed otherwise and provided that this does not incur any costs for you.\n<\/p><h2 class=\"oxy-text-649-116 oxy-text schraubfab-service-heading\">\nCommencement of Services Before the Expiration of the Cancellation Period\n<\/h2><p class=\"oxy-text-649-117 oxy-text schraubfab-paragraph\">\nIf you expressly request that Schraubfabrik begin providing the service before the expiration of the cancellation period, compensation for the services rendered up to the time of cancellation may be owed in the event of a subsequent cancellation, subject to the statutory requirements.\n<\/p><p class=\"oxy-text-649-118 oxy-text schraubfab-paragraph\">\nThis applies only to the extent that the statutory requirements for this are met.\n<\/p><p class=\"oxy-text-649-119 oxy-text schraubfab-paragraph\">\nIf a service has been fully performed, the right of withdrawal may expire prematurely under the statutory conditions. In particular, this requires that the consumer has expressly consented prior to the start of the service and confirmed their awareness of the possible expiration of the right of withdrawal.\n<\/p><h2 class=\"oxy-text-649-120 oxy-text schraubfab-service-heading\">\nNote on Scheduled Appointments\n<\/h2><p class=\"oxy-text-649-121 oxy-text schraubfab-paragraph\">\nFor certain services related to recreational activities, the right of withdrawal may be excluded by law if a specific date or time period has been agreed upon for the provision of the service.\n<\/p><p class=\"oxy-text-649-122 oxy-text schraubfab-paragraph\">\nWhether this exception applies to a specific service provided by Schraubfabrik depends on the nature and terms of the respective contract.\n<\/p><h2 class=\"oxy-text-649-123 oxy-text schraubfab-service-heading\">\nSample Withdrawal Form\n<\/h2><p class=\"oxy-text-649-124 oxy-text schraubfab-paragraph\">\nIf you wish to withdraw from the contract, you may use this form:\n<\/p><p class=\"oxy-container-649-126 oxy-container schraubfab-paragraph\"><strong class=\"oxy-text-649-125 oxy-text\">\nTo\n<\/strong><\/p><address class=\"oxy-text-649-127 oxy-text\">\nJan Kalt-Kaempf<br>Schraubfabrik<br>Hafenstra\u00dfe 49<br>68159 Mannheim<br>Germany\n<\/address><p class=\"oxy-text-649-128 oxy-text schraubfab-paragraph\">\nEmail: <a class=\"schraubfab-link\" href=\"mailto:jan@schraubfabrik.de\">jan@schraubfabrik.de<\/a>\n<\/p><p class=\"oxy-text-649-129 oxy-text schraubfab-paragraph\">\nI\/we (*) hereby withdraw from the contract I\/we (*) entered into for the provision of the following service:\n<\/p><p class=\"oxy-text-649-130 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-131 oxy-text schraubfab-paragraph\">\nOrdered on (*) \/ received on (*):\n<\/p><p class=\"oxy-text-649-132 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-133 oxy-text schraubfab-paragraph\">\nName of the consumer(s):\n<\/p><p class=\"oxy-text-649-134 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-135 oxy-text schraubfab-paragraph\">\nAddress of the consumer(s):\n<\/p><p class=\"oxy-text-649-136 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-137 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-138 oxy-text schraubfab-paragraph\">\nDate:\n<\/p><p class=\"oxy-text-649-139 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-140 oxy-text schraubfab-paragraph\">\nSignature of the consumer(s):\n<\/p><p class=\"oxy-text-649-141 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-container-649-143 oxy-container schraubfab-paragraph\"><em class=\"oxy-text-649-142 oxy-text\">\n(only for written notices)\n<\/em><\/p><p class=\"oxy-container-649-145 oxy-container schraubfab-paragraph\"><em class=\"oxy-text-649-144 oxy-text\">\n(*) Delete as appropriate.\n<\/em><\/p><h2 class=\"oxy-text-649-146 oxy-text schraubfab-service-heading\">\nRequest for Early Commencement of Service\n<\/h2><p class=\"oxy-container-649-148 oxy-container schraubfab-paragraph\"><strong class=\"oxy-text-649-147 oxy-text\">\nUse only if the specific contract provides for a statutory right of withdrawal.\n<\/strong><\/p><p class=\"oxy-text-649-149 oxy-text schraubfab-paragraph\">\nI expressly request that Schraubfabrik begin providing the contracted service before the statutory withdrawal period expires.\n<\/p><p class=\"oxy-text-649-150 oxy-text schraubfab-paragraph\">\nI am aware that, if I exercise my right of withdrawal after the service has begun, I may be liable, under the conditions set forth by law, to pay compensation for the services already rendered up to the time of withdrawal.\n<\/p><p class=\"oxy-text-649-151 oxy-text schraubfab-paragraph\">\nI am also aware that my right of withdrawal may expire upon full performance of the contract, under the conditions set forth by law.\n<\/p><p class=\"oxy-text-649-152 oxy-text schraubfab-paragraph\">\nName:\n<\/p><p class=\"oxy-text-649-153 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-154 oxy-text schraubfab-paragraph\">\nDate:\n<\/p><p class=\"oxy-text-649-155 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><p class=\"oxy-text-649-156 oxy-text schraubfab-paragraph\">\nSignature \/ Electronic Confirmation:\n<\/p><p class=\"oxy-text-649-157 oxy-text schraubfab-paragraph\">\n____________________________________________________________\n<\/p><\/div><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy Right of Cancellation If, as a consumer, you are entitled to a statutory right of cancellation under the respective contract, you may cancel the contract within fourteen days without providing a reason. The withdrawal period is fourteen days and generally begins upon conclusion of the contract, unless otherwise specified by law. To exercise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-649","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/pages\/649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/comments?post=649"}],"version-history":[{"count":2,"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/pages\/649\/revisions"}],"predecessor-version":[{"id":675,"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/pages\/649\/revisions\/675"}],"wp:attachment":[{"href":"https:\/\/sf.systemneu.de\/en\/wp-json\/wp\/v2\/media?parent=649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}